Loyalty Credits Program

What is the Loyalty Credits Program?

The Loyalty Credits Program of Bio Basics is an acknowledgement of your commitment to buy organic.

This program is available to all registered users who have signed up on Bio Basics Online Store.

Quick Link to Contents

Here a listing of the contents on this page:

  1. How do I Register on Bio Basics Online Store?
  2. What are various options to collect Loyalty Credits?
  3. How do I get Loyalty Credits when I shop online?
  4. Can I get Loyalty Credits when I refer a friend to Bio Basics?
  5. How do I check my credits accumulated?
  6. How do I redeem my Credits?

How do I Register on Bio Basics Online Store?

Please note that sign up on the Online Store is essential for participating in the Loyalty Credits Program

If you have not yet signed up and registered with our store, you can start by clicking here or going to Bio Basics Online Store and clicking on the “Sign Up” link.

What are various options to collect Loyalty Credits?

There are two ways you can get Loyalty Credits

1. Shopping on Bio Basics Online Store after logging in as a registered user (Click here to know more)

2. When you refer your friend to Bio Basics Online Store (Click here to know more)

How go I get Loyalty Credits when I shop online?

Bio Basics offers you 10% of your order value as Loyalty Credits for all orders values exceeding Rs. 500/-. In other words, for every 1000/- you buy organic you get 100 Loyalty Points (equal to a value of ₹100/)

The Steps are as follows:

Step 1: Login to the Bio Basics Online Store

Step 2: Continue shopping after you log in

Step 3: Once your payment is made and order is confirmed, your Loyalty Points will be automatically added to your Store Credit.

Can I get Loyalty Credits when I refer a friend to Bio Basics?

Yes, you will get Loyalty Credits when you refer your friends to Bio Basics. This is called the “Referral Credits Program

Bio Basics offers you 50 Loyalty Credits when a friend you refer registers on Bio Basics Online Store. You will get 50 credits for every contact of yours who registers with us.

Click this link to understand details of Referral Credits Program

How do I check my credits accumulated?

All Loyalty Credits you accumulate will become part of the “Store Credits” linked to your registered account.

You may also have some store credits added to your account in case of an occasional stockout during packing of your order for which you have made advance payment. This process will be handled by our Customer Relationshi Manager.

Store Credits will also include credits you get as part Referral Credits Program.

The steps to check Store Credits are as follows:

Step 1: Login to the Bio Basics Online Store.

2. Step 2: Visit “My Profile”

3. Step 3: You will see “My Credits” at the top right of the Profile Page

 

How do I redeem my Credits accumulated?

You can redeem your accumulated credits against a new order you place for organic products from Bio Basics

For redemption, te conversion rate for credits is 1 Store Credit = ₹ 1/-

Please do note that redemption of credits are subject to a few criteria:

  • Your order value should be more than ₹ 750/-
  • You can redeem 100% your accumulated credit points if the value of the credits is less than 25% of the order value.
  • In case the number of credits accumulated exceeds 25% of the order value, you can redeem a maximum of only 25% of the order value. This will be clear from the following example.

 

Order Value Available Credits Redeemable Balance Credits

Example 1

₹ 1000/- 200 200

0

Example 2

₹ 1000/- 300 250

50

Example 3 ₹ 1500/- 300 300

0

  • The balance of credits will be available for you to redeem against any subsequent orders.
The process of redeeming credits is as follows:

Step 1: Login to the Bio Basics Online Store.

 

Step 2: Add items to your cart and “Checkout”

 

Step 3: Fill out delivery address details and click on “Continue to Payment”

 

Step 4: Tick the checkbox to redeem points and then click on “Place Order”